Privacy Policy
Last updated: August 27, 2026
This Privacy Policy explains how 8lil Store handles information when you use our website or communicate with us through digital channels, including WhatsApp.
Information we may collect
Depending on how you interact with us, we may receive your name, phone number, email address, messages, customer service history, and information you voluntarily provide to us.
How we use information
- To provide and improve our services.
- To respond to customer questions and support requests.
- To send service-related updates when appropriate.
- To maintain security, prevent abuse, and troubleshoot technical issues.
- To comply with applicable legal obligations.
WhatsApp communications
If you communicate with us through WhatsApp, your messages and contact information may be processed through WhatsApp Business services and our customer-support systems for the purpose of responding to you and maintaining customer service records.
Sharing of information
We do not sell personal information. We may use service providers that help us operate our website, communications, hosting, or customer support. Information may also be disclosed when required by law or necessary to protect legitimate rights and security.
Data retention
We retain information only for as long as reasonably necessary for customer service, operational, security, and legal purposes. Retention periods may vary according to the type of information and applicable requirements.
Security
We use reasonable administrative and technical safeguards intended to protect information from unauthorized access, alteration, disclosure, or loss. No internet-connected system can be guaranteed to be completely secure.
Your requests
You may contact us to ask about, correct, or request deletion of personal information associated with you, subject to applicable legal and operational requirements.
Contact
For privacy questions, contact us at YOUR_EMAIL@8lil.com.